Stephan J. Wirtz, is an MBA graduate from INSEAD and DDA from
London School of Economics with a hotel and restaurant diplom.
He teaches as a professor since many years at hotel- as well as management schools
including Ecole Hoteliere Lausanne and University IFM in Geneva.
In addition he assists company start ups in China including training and coaching managers.
Originally from a family business in breweries and restaurants and with a 5 year teaching activity
at the University of Munich he joined Siemens Corporation,
later-on he worked at Landor Associates and Creative Business in the area of branding and visual identity.
To this he added 8 years with Mandarin Oriental Hotel and Luxury Hotels
in the area of service excellence and customer relationship.
He is founding member of THISD (Tourism & Hospitality Institute for Sustainable Development)
and member of AIEST (International Association of Scientific Experts in Tourism)
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